For orders shipped to Malaysia,
Return must be filled in 24 Hours after parcel received.
Returns are ONLY valid within 5 DAYS calculated from date of the next day parcel shipped by BeautyOne.
Once your Return Inquiry is approved > Returned Parcel Received and Checked> You will receive shopping credits in your account.
Any discount, rebate, or promotion may be pro-rated accordingly.
Shopping credits can be used to offset your purchases with no expiry date.
Return of item(s) can only be made ONE time PER order.
Your next order using the return credit note is strictly not returnable.
Thank you for your understanding!
If you wish to exchange your item, do return it first.
After that, you can use the REFUNDED SHOPPING CREDITS from your return to make another purchase.
HOW TO MAKE A RETURN:
1. Returned parcel will be checked. (Normally takes not more than 48 hours of working days!)
2. Once cheking complete, shopping credit will be issued to your registered account at www.beautyone.com.my
3. Refunded Shopping credits can be used to offset your purchases with no expiry date!
RETURN can only be proceed and accpeted ONE TIME for each Order.
Which means, the next order purchase using refunded shopping credit will NOT applicable for any exchange and refund.
Return shipping fees will be borned by customers unless DEFECTIVE / WRONG merchandise was delivered by BeautyOne.
Measurement & Colour
In the rare event where you receive an incorrect design, colour, size, or a defective piece,
Please contact us with pictures (in .jpg format) and we will assist you as soon as possible.
Terms & Condition will be amended without prior notice.
We always appreciate and welcome all the feedbacks from you to improve our services.
Please don’t hesitate to contact us for more inquiries.
BeautyOne focuses on European and Korean fashion, Designer Wear, Costume Jewellery, Natural body care (coming soon) and sharing about creative lifestyle.