Customer required read and agree with the all the terms & conditions before proceed for the order payment.
Applicable for Exchange
Wrong item received/defect cases will need to report within 24 hours after receive the items attached with photo and remarks.
Kindly contact us, info@beautyone.com.my. We will try our best to minimal the inconvenient.
BeautyOne strongly advise customers to deal with returning of parcel as soon as possible. Please deliver the return items to our address within 5 days upon receiving the Return Authorization Email from us via any courier method of your choice.
BeautyOne reserves the right to refuse/reject any request if the returned item(s) failed to reach to us within 5 days.
We promise to reply your email as soon within 1 working day. Once status confirmed, customer required to send back the defect item within 5 days times. For defect/wrong merchandise sent, Beauty One will bear the two ways postage based on Poslaju rates.
Note:
Measurement & Colour
We will issue refund to you only when:
Out of Stock
If the product is out of stock after the ORDER CONFIRMED, The order will be cancel and the balance will be refunded. Refund will be completed in shopping credit or cash within 5 working days from the day refund notification had been sent to customer.
Terms & Condition will be amended without prior notice. We always appreciate and welcome all the feedbacks from you to improve our services. Please don't hesitate to contact us for more inquiries.
Thank you.
Regards,